Sales Office: 01206 803 132

Hotel Service Lifts

In the hotel and hospitality industry, a reliable lift is a huge must-have. Your guests will expect your establishment to provide high levels of service, comfort and accessibility. 

Lifts are typically located in the heart of the lobby, it’s the first area that guests are introduced to and often contributes to their first impression of the hotel.

Unique hotel lifts

So, it’s key that lifts are stylish, well-maintained and work at optimum performance for a seamless experience in your hotel. Here at Alliance Platform Lifts, we have an expert team who are skilled in designing, manufacturing and installing long-lasting and quality lift solutions. We’re also experienced in designing and installing goods lifts that will help to maintain the smooth running of your hotel from behind the scenes.

Our team understands the importance of making the customer experience as comfortable, smooth and stress-free as possible in hotels and hospitality businesses. This is why we’re committed to improving the lives and businesses of our customers. By working closely with you, we’ll make sure that your lift suits all of your needs and requirements. Our collaborative approach ensures that we find a solution that fits perfectly with the style of your establishment too.

Benefits of Lifts in Hotels

Alliance Platform Lifts can help to increase accessibility in hotels across Essex, London, Kent, Hertfordshire, Sussex and Surrey. Wondering why you should have a lift? You’ll find that there’s a wide range of benefits that come with having a lift installed. Here are just a few of the benefits:
  • Health and safety
  • Increased accessibility 
  • Speed and reliability when you need it most
  • Can be designed to meet your exact requirements

Why choose us?

Good Sound Advice

From day one you'll be assigned a dedicated Project Manager who will be your single point of contact. From planning and design, to installation and aftercare, they will be with you every step of the way.

Bespoke Platforms

Exceptional design is at the core of our business. When installing a lift in your home or business, you want it to be aesthetically pleasing as well as functional. We work with property owners and interior designers to ensure your new lift is not only in keeping with the design of the building, but that it also reflects your personality and style.

Project liaison and support from concept, to installation and handover

We put significant time and effort in building strong face-to-face relationships with all our clients. Only by working closely with our customers, and their representatives, can we ensure that our projects always exceed expectations.

Service and Support for life

Our aftercare and service packages provide complete peace of mind. Our aftercare team has over 50 dedicated field service engineers located across London and the South East who are only a phone call away - 24 hours a day, 7 days a week.

Concise and clear costs on all of our lift projects

No job is too large or small and all our customers are given the very best support available. Alliance Platform Lifts has built a unique business by having knowledgeable and approachable people. So please call us today, even if you are at the early stages and just considering the options available to you.

Bespoke Hotel Lifts

In some cases, clients would love to incorporate a lift into their hotel but feel restricted by space and style. If you’re concerned about the lack of space or you’d like to keep the main entrance and lobbies free from bulky lifts, you’ll be pleased to know that we can help.

Our team is experienced in designing and installing lifts that accommodate tight spaces and that are usable for all your guests. It’s crucial that everyone feels comfortable, welcome and safe in your hotel and providing reliable, step-free access can hugely help with this.

When it comes to hotels, we know that there will be luggage, housekeeping needs and other goods that will be transported in the lifts. So even if you are restricted by space, our team will do our best to provide a solution that works for your hotel.

Space-saving Hotel Lifts

Alliance Platform Lifts will work closely with you to ensure your hotel lifts meet your exact requirements. We have a strong portfolio in providing high-quality life solutions for commercial buildings which are reliable and efficient for years to come. As a fully comprehensive lift company, there are no limitations on the range of options we have on offer, so we can provide the best solution for our clients which match the interior.

Our Project Management Services

Making a change to your business, no matter how big or small, can often feel daunting. When you choose to work with Alliance Platform Lifts, you’ll receive support from your dedicated project manager throughout the duration of the project. Our project managers are experienced in navigating clients through the entire process and working closely to achieve the desired outcome. They’ll also work with the architect and our experienced lift manufacture and installation specialists to ensure that the project is completed on time and within budget. By attending regular site visits and meetings, they’ll be able to keep you up to date with the progress of your project.

In business, we understand that time is money and we aim to take up as little of your time as possible. Our team strives to cause as minimal disruption as possible and we’ll aim to get your lift installed in a time-efficient manner.

Lift Aftercare Services for the Hotel Industry

We understand that a reliable and functional lift is an essential part of the running of your business. So, not only are we pleased to offer a wide range of lifts that cater to varying needs in hotel and hospitality establishments but we also offer a fantastic aftercare service too. With a team of over 50 experienced engineers, we have the ability to attend all emergency call outs 24/7.

Lift Installation for the Hotel Industry

Searching for a lift company that services hotels and other hospitality venues? Look no further! We’re proud to help increase accessibility in hotels by installing platform lifts across Essex, London, Kent, Hertfordshire, Sussex and Surrey.

For further information or to request a quotation, please contact us to speak to an experienced member of our team.

Support every step of the way

Our service is a start-to-finish, top-to-bottom one for anyone who is seeking to have a outdoor platform lift created and fitted in their property. Our team operates in accordance with the following three-step process:

Design & Planning

We provide a highly professional lift design service to ensure your lift solution is designed to the highest specifications and is built to last. Working closely with our customers, we can produce CAD drawings, visuals and mock-ups to comply with the design provided.


Collaborating closely with your construction team, our experts will play an integral role in ensuring a seamless installation of your lift.


We offer full aftercare and support to all our clients, as well as comprehensive and cost-effective service packages to ensure your lift operates at optimum performance.

Get in touch to discuss your lift requirements

Traction or hydraulic cabin lift

– Capacity: up to 500kg
– Max travel: 18,000mm
– Speed: 0.15m/s
– Internal or external
– Doors: sliding or swing door
– Single press operation
– Reduced pit & headroom
– Bespoke options available

Hydraulic heavy duty cabin lift

– Capacity: 750kg – 1,500kg
– Max travel: 12,000mm
– Max cabin size: 1,700mm x 2,500mm
– Doors: sliding or swing door
– Usage: passenger & goods
– Single press operation
– Reduced pit & headroom
– Bespoke options available

Our Lifts

Frequently asked questions
Do I have enough space in my property for a lift?

With a product range that’s designed around versatility, we can build a platform lift that’s crafted specifically to your requirements and the space you have available. Give us a call today to discuss your needs.

What is the maximum weight that can be carried?

The maximum weight capacity for our vertical lifts ranges from 300kg (47 stones) to 500kg (78 stones), though weights vary across different models.

What headroom (height above the top floor) is required?

The required headroom varies for each lift model, however, this is usually somewhere between 2,100mm and 23,500mm.

What is the maximum travel (floor height) of a vertical lift?

The maximum travel of our vertical lifts varies for each model, however, we can fit platform lifts up to 14.5m.

Do all the doors need to be on the same side as each other?

No – you can choose to exit at the back (known as open through) or even at the side (open adjacent).

What if my property is a grade listed building?

We are specialists in the design and installation of vertical platform lifts in historic and grade listed buildings – we’ve even fitted a lift in Westminster Abbey! 
We have extensive knowledge in this area and can provide all the technical information you need for a planning application. We also work with a number of specialist architects and planners who will be happy to assist. 

Can we have wooden doors to match our existing doors?

Yes – our APL1 and APL2 platform lifts can be fitted with wooden doors in a range of finishes. We can even match them to your existing doors.

Can we fit a platform lift through the centre of a stairwell?

Yes – provided there is enough space, as all our platform lift shafts are freestanding. We can even glaze on all four sides for a cool contemporary look.

What is the maximum speed of a vertical platform lift?

The maximum legal speed is 0.15 meters per second.

Can I have sliding doors on a vertical platform lift?

Yes – our APL1 platform lift is available with automatic sliding doors. 

Do we need a pit to have a vertical platform lift or home lift fitted?

No – although we prefer a small pit (between 60mm and 120 mm deep), we can easily fit a small ramp if this is not possible.

Will you carry out the required builders work?

We can either work with your chosen builder or we can carry out all the work ourselves. Our complete turn key solution keeps project timing to a minimum and our dedicated Project Manager will keep you informed at every stage of the process.

Can I fit a platform lift in an existing shaft?

Yes – Our APL1 model can be installed within an existing shaft and comes complete with a lift car.

How long does it take to install a vertical platform lift?

The lead time from order through to installation is usually around 6-11 weeks depending on the type of lift you choose. The fitting process usually takes between 2 and 5 days, depending on the complexity of the project.

Do I need three phase power?

No – all our platform lifts run off single phase 240v power supply.

What if I get stuck in the lift?

You won’t – all of our vertical platform lifts come with battery-powered emergency lowering, which will slowly lower the cabin to the ground floor in the event of a power outage. In addition, all our lifts are fitted with an auto-dialler or telephone.

For more information please call us on 01206 803 132 or by emailing

Alliance Platform Lifts are dedicated to providing our customers with high quality, exceptional and reliable platform lifts, cabin lifts and goods lifts, with cost-effective support for life.