FAQ
Answers to the questions we get asked the most about platform, cabin and home lifts.
How can we help?
Below are answers to some of the questions we get asked the most. Can’t find the answer you’re looking for? Please contact our friendly and knowledgeable team today.
Frequently asked questions
Answers to the questions we are asked most often. Can’t find what you need? Call 01206 803 132.
Do I have enough space in my property for a lift?
With a product range that’s designed around versatility, we can build a platform lift that’s crafted specifically to your requirements and the space you have available. Give us a call today to discuss your needs.
What is the maximum weight that can be carried?
The weight capacity for our lifts ranges from 50kg through to 10,000kg across various different models.
What headroom (height above the top floor) is required?
The required headroom varies for each lift model, however, this is usually somewhere between 2,000mm and 2,700mm.
What is the maximum travel (floor height) of a vertical lift?
The maximum travel of our vertical platform lifts varies for each model, however, we can fit platform lifts up to 15m and cabin lifts up to 18m
Do all the doors need to be on the same side as each other?
No - our lifts are available with through car (opposite entrances), adjacent entry/exit (90 degree) and in some cases 3 sided entry
What if my property is a grade listed building?
Can we fit a platform lift through the centre of a stairwell?
What is the maximum speed of a vertical platform lift?
The maximum legal speed of a vertical platform lift is 0.15 metres per second.
Can I have sliding doors on a vertical platform lift?
Do we need a pit to have a vertical platform lift or home lift fitted?
No - although we prefer a small pit (between 60mm and 120 mm deep), we can easily fit a small ramp if this is not possible when fitting your home lift.
Will you carry out the required builders work?
We can either work with your chosen builder or we can carry out all the work ourselves. Our complete turn key solution keeps project timing to a minimum and our dedicated Project Manager will keep you informed at every stage of the process.
Can I fit a platform lift in an existing shaft?
How long does it take to install a vertical platform lift?
The lead time from order through to installation of a vertical platform lift is usually around 6-11 weeks depending on the type of lift you choose. The fitting process usually takes between 2 and 5 days, depending on the complexity of the project.
Do I need three phase power?
No - most our platform lifts run off single phase 240v power supply.
What if I get stuck in the lift?
You won’t - all of our vertical platform lifts come with battery-powered emergency lowering, which will slowly lower the cabin to the ground floor in the event of a power outage. In addition, all our lifts are fitted with an emergency communication device directly linked to our 24-7 support.
Get in touch to discuss your lift requirements
Sales Office: 01206 803 132 or email sales@aplifts.co.uk.