Hotel Service Lifts
Reliable access, refined guest experience.
At Alliance Platform Lifts, we supply and install hotel lift solutions designed to support smooth guest movement, efficient staff operation, and seamless accessibility throughout your property. From platform lifts and cabin platform lifts to specialist solutions for back-of-house areas, our lifts combine quiet, reliable performance with thoughtful design—delivered as part of a complete turnkey service to meet the demands of modern hotel environments.
Our Hotel Lifts
Unique hotel lifts
Hotels require lift solutions that balance guest comfort, design impact, and operational efficiency. Whether enhancing the guest journey in public spaces or supporting essential back-of-house functions, lift systems must integrate seamlessly into the hotel environment while performing reliably day after day.
At Alliance Platform Lifts, we deliver bespoke hotel lift solutions tailored to the character and operational needs of each property. Our APL1 Elite Cabin Lift is a popular choice for guest areas, offering a refined, passenger-style experience with a wide range of finishes and bespoke design options to complement luxury interiors, boutique hotels, and contemporary spaces.
For applications requiring larger cabins or increased load capacity, such as luggage transport or service use, our APL2 Heavy Duty Cabin Lift provides a robust solution while maintaining compact pit and headroom requirements. In addition, we supply a comprehensive range of goods lifts, ideal for discreet back-of-house operation—supporting the efficient movement of laundry, food, supplies, and equipment without impacting guest areas.
From feature lifts in reception spaces to practical service lifts behind the scenes, our hotel lift solutions are carefully specified to deliver smooth operation, long-term reliability, and a seamless guest experience throughout your property.
Benefits of Lifts in Hotels
Installing the right lift solutions plays a key role in enhancing both the guest experience and the day-to-day operation of hotels across London, Essex, Kent, Hertfordshire, Sussex, and Surrey. From boutique hotels to large hospitality venues, professionally specified lifts deliver long-term value and operational efficiency.
Key benefits of installing lifts in hotel environments include:
Improved accessibility, providing safe, step-free access for guests of all abilities and supporting compliance with accessibility regulations
Enhanced guest comfort, with smooth, quiet operation in reception areas, corridors, and accommodation floors
Efficient luggage and service movement, reducing manual handling for staff
Dedicated goods and service lifts, allowing back-of-house operations to run discreetly without impacting guest spaces
Supports premium design, with lifts that can enhance the visual appeal of reception areas and shared spaces
Reliable day-to-day performance, minimising downtime and supporting smooth hotel operations
Adds long-term value, improving functionality and appeal for future guests and operators
At Alliance Platform Lifts, we supply and install hotel lift solutions throughout London and the South East, delivering a complete turnkey service tailored to the needs of each hotel.
Bespoke Hotel Lifts
Every hotel presents its own design and operational challenges, which is why bespoke lift solutions are often essential. At Alliance Platform Lifts, we provide a flexible range of custom hotel lift solutions tailored to suit the layout, aesthetics, and operational demands of each property.
Our range includes the APL1 Elite Cabin Lift, ideal for guest-facing areas where comfort and design are key. With a wide choice of finishes, materials, and bespoke detailing, the APL1 Elite delivers a refined, passenger-style experience that integrates seamlessly into luxury, boutique, and contemporary hotel interiors.
For applications requiring larger cabins or increased load capacity, the APL2 Heavy Duty Cabin Lift offers exceptional versatility. Thanks to its enhanced capacity, the APL2 can also be specified as a fully frameless glass scenic lift, creating a striking architectural feature ideal for reception spaces, atriums, and feature stairwells—while still maintaining reduced pit and headroom requirements.
In addition, we supply a comprehensive range of goods and service lifts, supporting efficient back-of-house operations such as housekeeping, catering, and logistics. Delivered as part of our complete turnkey service, our bespoke hotel lifts provide reliable performance, seamless integration, and long-term value for hotels across London and the South East.
Space-saving Hotel Lifts
Where space is limited, carefully specified lift solutions are essential. At Alliance Platform Lifts, we offer space-saving hotel lifts designed to deliver reliable accessibility without compromising valuable floor area.
Our APL3 Hydraulic Drive Platform Lift is an ideal solution for constrained spaces and can be supplied with a bespoke platform size, allowing it to be tailored precisely to the available footprint. For guest-facing or service applications requiring an enclosed lift, the APL1 Cabin Lift offers exceptional flexibility, with cabin sizes available from 500mm x 500mm up to 1,700mm x 2,500mm, specified in 10mm increments to ensure an exact fit.
These compact, adaptable solutions make it possible to introduce high-quality lift access into hotels with restricted layouts, refurbishment projects, or architecturally sensitive environments—without sacrificing performance, comfort, or compliance.
Our Project Management Services
Making a change to your business, no matter how big or small, can often feel daunting. When you choose to work with Alliance Platform Lifts, you’ll receive support from your dedicated project manager throughout the duration of the project. Our project managers are experienced in navigating clients through the entire process and working closely to achieve the desired outcome. They’ll also work with the architect and our experienced lift manufacture and installation specialists to ensure that the project is completed on time and within budget. By attending regular site visits and meetings, they’ll be able to keep you up to date with the progress of your project.
In business, we understand that time is money and we aim to take up as little of your time as possible. Our team strives to cause as minimal disruption as possible and we’ll aim to get your lift installed in a time-efficient manner.
Lift Aftercare Services for the Hotel Industry
We understand that a reliable and functional lift is an essential part of the running of your business. So, not only are we pleased to offer a wide range of lifts that cater to varying needs in hotel and hospitality establishments but we also offer a fantastic 24/7 aftercare service too.
Lift Installation for the Hotel Industry
Searching for a lift company that services hotels and other hospitality venues? Look no further! We’re proud to help increase accessibility in hotels by installing platform lifts across Essex, London, Kent, Hertfordshire, Sussex, Surrey and beyond!
For further information or to request a quotation, please contact us to speak to an experienced member of our team.
Support every step of the way
Our service is a start-to-finish, top-to-bottom one for anyone who is seeking to have a cabin lift created and fitted in their property. Our team operates in accordance with the following three-step process:
Design & Planning
We work closely with our clients to deliver the right platform lift solution from start to finish. Our process begins with a specialist site survey to assess your property and requirements, followed by collaborative design and specification to ensure the lift is perfectly suited to your requirements.
Installation
Our dedicated projects team is meticulous in their approach, providing detailed survey reports and ensuring that any works carried out by your builders (or ours) are carefully reviewed and checked. This attention to detail helps guarantee a smooth, efficient lift installation and ensures everything is in place before installation begins.
Maintenance
We provide comprehensive aftercare and ongoing support for all our clients, supported by cost-effective service and maintenance packages to keep your lift operating safely and reliably. For complete peace of mind, our 24/7 emergency call-out service is always available, ensuring prompt, expert assistance whenever it’s needed.
Get in touch to discuss your lift requirements
Frequently asked questions
With a product range that’s designed around versatility, we can build a platform lift that’s crafted specifically to your requirements and the space you have available. Give us a call today to discuss your needs.
The standard weight capacity for a vertical platform lift is 400kg. The maximum weight capacity for our lifts is 1,500kg, therefore we can tailor our solution to meet your specific requirements.
The required headroom varies for each lift model, however, this is usually somewhere between 2,200mm and 2,300mm for our vertical platform lifts and 2,600mm/2,700mm for our APL1 Elite Cabin Lift and APL2 Heavy Duty Cabin Lift complete with automatic sliding doors and single press operation.
The maximum travel of our vertical lifts varies for each model, however, the maximum for our range is 18m.
No. Our lifts offer a high level of configurational flexibility and can be specified with multiple entry and exit arrangements to suit the building layout and access requirements. Available configurations include:
Single entry (access and exit from the same side)
Through car (entry on one side and exit directly opposite)
Adjacent entry (entry and exit at 90 degrees)
Three-sided entry (access available from three sides of the lift)
These options allow the lift to be integrated efficiently into complex floor plans while supporting safe, convenient circulation within both residential and commercial buildings.
Yes – our APL3 Hydraulic Drive Platform Lift and our APL6 Prestige Platform Lift are both available to be integrated with clients doors.
Yes – we require as little as 700mm wide to install our compact APL1 Elite Cabin Lift! Our platform lift are another great alternative offering bespoke sizing and freestanding shafts. We can even glaze on all four sides for a cool contemporary look.
The maximum legal speed is 0.15 meters per second.
Yes – our APL1 cabin platform lift is available with automatic sliding doors and single press operation much like a typical passenger lift but with minimal pit and headroom requirements!
No – although we prefer a small pit (between 60mm and 120 mm deep), we can easily fit a small ramp if this is not possible.
We can either work with your chosen builder or we can carry out all the work ourselves. Our complete turn key solution keeps project timing to a minimum and our dedicated Project Manager will keep you informed at every stage of the process.
Yes – Our APL1 model can be installed within an existing shaft and comes complete with a lift car, a choice of swing or sliding doors and single press operation.
The lead time from order through to installation can vary depending on the product. In some urgent cases we have manufactured and installed lifts within a few weeks! The fitting process again depends on the type of lift but most installations generally take between 2 and 5 days, depending on the complexity of the project.
No – all of our platform lifts run off single phase 240v power supply. For the heavier duty requirements – 1,000kg+ three phase power will be required.
All of our vertical platform lifts come with battery-powered emergency lowering, which will slowly lower the platform to the ground floor in the event of a power outage. In addition, all our lifts are fitted with an emergency communication device directly linked to our 24/7 service and maintenance team.
